📋 Official Documents
This document contains all terms and conditions governing the use of the cuci2 platform. Please read carefully before registering or using any cuci2 service.
The latest version of these terms is effective from 1 January 2026. Any changes will be communicated via email or in-platform notification.
Each member is responsible for keeping their password and login credentials confidential. cuci2 will never ask for your password through any communication channel.
All transactions must use valid Malaysian payment methods — Touch 'n Go eWallet, DuitNow, FPX, GrabPay, Boost, or ShopeePay. Minimum deposit RM 10.
All cuci2 promotions and bonuses are subject to the stated rollover requirements. Abuse of promotions may result in bonus forfeiture and account action.
Cuci2 is a platform strictly for adults aged 18 and above. Registration by minors is strictly prohibited and any such account will be terminated.
Each individual is permitted to hold only one cuci2 account. Registering multiple accounts is a serious violation that may result in all associated accounts being frozen.
All Member personal information is protected in accordance with cuci2's Privacy Policy. Your data will not be shared with third parties without your consent, except where required by law.
Important: By registering for or using any cuci2 service, you agree to be bound by all terms and conditions set out in this document. Please read carefully before proceeding.
In this Terms & Conditions document, the following words and phrases carry the meanings defined below unless the context requires otherwise:
References to "we" or "cuci2" refer to the operator of the cuci2.bid platform. References to "you" or "user" refer to the individual accessing and using the cuci2 platform.
To register and use cuci2's services, you must meet all of the following eligibility requirements:
cuci2 reserves the right to request proof of age at any time. Failure to provide satisfactory proof within the stipulated period may result in temporary suspension or closure of the account.
By registering an account with cuci2, you expressly confirm that you meet all of the eligibility requirements above. cuci2 reserves the right to decline registration or close the account of any individual who does not meet these requirements, without being obliged to provide any reason.
Registering a cuci2 account is straightforward and can be completed in under two minutes. However, there are important rules that must be followed:
Each individual is only permitted to hold one (1) cuci2 account only. This covers one account per IP address, email address, phone number, or device. Registering multiple accounts is strictly prohibited and constitutes a serious breach of these terms.
If cuci2 finds that an individual holds more than one account, all such accounts will be frozen immediately, all bonuses will be cancelled, and cuci2 reserves the right to retain any winnings obtained through the use of multiple accounts.
You are required to provide accurate, truthful, and complete information during registration. This includes your full name, an active Malaysian phone number, and a valid email address. Providing false information is a violation of these terms and may result in immediate account closure.
You are solely responsible for maintaining the confidentiality of your password and account login details. cuci2 will not be held liable for any losses resulting from unauthorised access to your account due to your failure to keep your login information secure.
All financial transactions on the cuci2 platform are conducted in Malaysian Ringgit (MYR) only. cuci2 does not accept or process transactions in any foreign currency.
Cuci2 accepts deposits via the following local Malaysian payment methods only:
| Transaction Type | Minimum Limit | Maximum Limit | Processing Time |
|---|---|---|---|
| Deposit | RM 10 | RM 50,000 / day | Instant (within 1 minute) |
| Standard Withdrawal | RM 30 | RM 30,000 / day | 5 – 10 minutes |
| Large Withdrawals | RM 30,001 | RM 100,000 | Up to 24 hours (review) |
To process a withdrawal, you must meet the following requirements:
cuci2 does not charge any fees for standard deposits or withdrawals. However, your e-wallet provider or bank may impose their own fees, which are outside cuci2's control.
Accounts that have been inactive for 12 consecutive months (no deposit or withdrawal transactions) will be subject to a monthly administration fee of RM 5 or 5% of the balance (whichever is lower), until the balance reaches zero or the account becomes active again.
Cuci2 offers a variety of bonuses and promotions for both new and existing members from time to time. All bonuses are subject to the specific terms and conditions stated on the relevant promotions page.
Unless otherwise stated, all bonuses issued by cuci2 are subject to rollover requirements before any withdrawal can be made. The standard rollover for most cuci2 bonuses is as follows:
Cuci2 takes bonus abuse seriously. The following activities are considered bonus abuse and may result in bonus forfeiture and account action:
cuci2 reserves the right to void bonuses, withhold winnings, or close the account of any Member found to be involved in bonus abuse, without prior notice.
All games available on the cuci2 platform are subject to their own specific rules in addition to the general rules set out here.
The outcomes of all slots and table games that use a random number generator (RNG) are final and not subject to dispute. The RNG used by all cuci2 game providers has been independently audited by internationally accredited bodies and meets established fairness standards.
For Live Casino games, outcomes are determined by real dealers and physical equipment, streamed live. Video recordings of each session are retained and may be referenced in the event of a legitimate dispute.
In the event of a technical disruption, lost internet connection, or system failure during an active game:
Cuci2 reserves the right to void any bets or transactions processed as a result of a technical error, software fault, or incorrectly displayed odds or payouts. In such cases, cuci2 will refund the original stake amount to the affected Member. Any winnings generated from such errors will not be paid out.
Cuci2 Members are prohibited from engaging in the following activities on this platform:
cuci2 employs advanced detection technology to identify suspicious activity. Any activity found to be in breach of these rules will be acted upon immediately, including account closure and reporting to the relevant authorities where necessary.
You may close your cuci2 account at any time by contacting our support team via email at support@cuci2.bid or through live chat. Any remaining balance in your account (after deducting bonuses that have not met the rollover requirement) will be returned to you within 5 business days.
Cuci2 reserves the right to close or suspend any Member account at any time for the following reasons:
Cuci2 offers a voluntary self-exclusion option for Members who feel they need a break from gambling. Members may choose an exclusion period ranging from 24 hours to an indefinite duration. During the exclusion period, access to the account will be fully blocked. This is part of cuci2's commitment to responsible gaming — more information at Responsible Gaming page ours.
Cuci2 provides an entertainment platform to the best of its ability; however, there are liability limitations that all Members should be aware of:
Cuci2's maximum total liability to any Member for any claim shall not exceed the amount deposited by that Member in the 30 days preceding the claim.
Responsible Gambling Warning: Gambling carries real financial risk. Never wager money you cannot afford to lose. If you feel gambling is becoming a problem, seek help immediately and make use of the self-control tools available at cuci2.
Cuci2 respects the privacy of every Member and is committed to protecting the personal information entrusted to us. The processing of your personal data by cuci2 is subject to Privacy Policy ours, which forms part of these terms.
By registering an account with cuci2, you consent to the processing of your personal information for the following purposes:
Cuci2 does not sell, rent, or disclose Members' personal information to third parties for marketing purposes. For full details on how we handle your data, your rights as a data subject, and how to contact us regarding privacy, please read our Privacy Policy cuci2.
Cuci2 reserves the right to amend, update, or improve these Terms & Conditions at any time. Any changes will take effect as soon as they are published on the cuci2 platform or communicated to Members via email or in-platform notification.
It is your responsibility to review this Terms & Conditions page periodically to stay informed of the latest applicable terms. The date of the most recent amendment will always be displayed at the top of this document.
Continued use of the cuci2 platform following any amendments constitutes your acceptance of the revised terms. If you do not agree with any changes, you must stop using the platform and close your account.
For major changes that materially affect Members' rights, cuci2 will provide at least 14 days' notice before the changes take effect, via the registered email address.
These Terms & Conditions are provided in Bahasa Melayu. In the event of any conflict between different language versions, the Bahasa Melayu version shall prevail and be binding.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the operation of the cuci2 platform, please reach us through the following channels:
The cuci2 support team operates 24 hours a day, 7 days a week and is fully proficient in Bahasa Melayu. Complaints relating to these terms will be handled by the cuci2 management team, with a response provided within 3 business days.
The most frequently asked questions from members regarding cuci2's terms of use.